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Shipments

Package shipping

As a general rule, packages are sent within 48 hours after receipt of payment, except in the summer season, which will avoid transits on weekends to improve product conservation.

As a general rule, the shipping company Autoradio-Sending will be used. In case of large volumes, this agency and delivery times may vary. Contact us if you think this is the case. If you would like a tracking number, you can request it from the contact email.

Shipping costs include handling and packaging costs and will be € 5.99 (VAT included) for orders below € 30. For higher amounts, shipping costs will not be charged. Shipments are only made to the Spanish mainland. For any other case please contact us.

We advise you to group all your articles in one order. We cannot combine two different orders, and the shipping costs will be applied for each one individually. For any claim for transport damage it will be essential that you report the deterioration at the time of delivery by the carrier. Claims that do not meet this last requirement will not be accepted.

Payments

Payment methods

We currently use 3 forms of payment:

Cash on delivery : With this method, you pay the order upon delivery. We do not make a surcharge although we advise against it for high amounts since the amount of the order is reflected in the transport label.

Bank transfer : When you confirm the order with this payment method we will send you an email with the instructions to make the payment. Once received, we will send the order.

Payment by bank card : Payment is made through the online platform Stripe , one of the best known and most secure gateways on the internet.